Privacy Policy

Introduction
At Dilwyn Roderick & Co. we recognise our responsibility to treat your personal information with care and to comply with all relevant legislation, in particular the Data Protection Act 2018 and the General Data Protection Regulations (GDPR). This notice covers our requirement to provide you with information on how and why we use your personal data and of your rights under the legislation.

What information do we collect?
We will collect information which we will use in order to be able to deliver our services to you. Details collected will be:

This information is required in order to provide our services to you. This information may be collected electronically or in writing (or both). In any event we will ask you to ensure that we have accurately recorded your data.

How will we use the information about you?
In the first instance, we collect information to communicate with you. Should you contract with us, we will process your personal data in line with the GDPR in order to progress your booking We will be clear on how your data will be processed.

Disclosure of your Personal Information
As a necessary part of providing you with the services described as part of your Professional Service Quotation and we may need to disclose your personal data to other third parties, but this will be strictly limited, in order to fulfil the terms of our contract with you. We have a duty to provide your information correctly therefore we will always check the information we are providing.

Marketing
We will not share your personal information for marketing purposes, however we may use with your consent, design images for our Company website and/or social media accounts.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us

Changes to our Privacy Policy
We keep our privacy policy under regular review which will include any updates to this Privacy Notice. Our Privacy Policy was last updated March 2021.

Retention Period
Your data will not be retained for longer than is necessary and will ordinarily be managed in accordance with the standards agreed during the booking process. In most cases your data will be deleted after your booking as per our contractual agreement or archived internally within 12 months of the conclusion of your booking.

Your Rights
You have the following rights in relation to our processing of your personal data:
  1. The right to be informed about how we use your personal data (This Privacy Notice).
  2. The right to see a copy of the personal information we hold about you.
  3. The right to have personal information rectified if inaccurate or incomplete.
  4. The right of erasure of your personal information where there is no compelling reason for its continued processing.
  5. The right to restrict processing in certain circumstances, e.g. if its accuracy is being contested.
  6. The right to data portability which, subject to certain conditions, allows you to obtain and reuse your personal data across different services.
  7. The right to object to certain processing including for the purposes of direct marketing.
  8. Rights to information in relation to automated decision making and profiling.
Contacting us/Complaints:
If you have a complaint about how we use your personal information, please contact us andrea.roderick@btconnect.com

Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies, please read "What Are Cookies".

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set
Forms related cookies. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can please contact us andrea.roderick@btconnect.com

Ref: Privacy Notice – March 2021